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Privacy Policy

A legal disclaimer

Last Updated: March 3, 2026

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Southern Laser Dentistry (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website.

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Practice Information
Southern Laser Dentistry
2089 Woodruff Rd, Greenville, SC 29607
Phone: (864) 288-8388
Text: (864) 531-5465

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By using this Website, you agree to the terms of this Privacy Policy.

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1. Information We Collect

We may collect the following categories of information:

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A. Information You Voluntarily Provide

When you:

  • Schedule an appointment

  • Complete a contact form

  • Request information

  • Submit intake forms

  • Subscribe to emails

  • Text or call us

You may provide:

  • Name

  • Phone number

  • Email address

  • Appointment preferences

  • Insurance information

  • Health-related details (if submitted through forms)

  • Any other information you choose to provide

B. Automatically Collected Information

When you visit the Website, we may automatically collect:

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Time spent on pages

  • Referring website

  • General geographic region

This may occur through:

  • Cookies

  • Analytics tools

  • Pixel tracking technologies

2. Use of Information

We use collected information to:

  • Schedule and manage appointments

  • Communicate about services

  • Send appointment reminders

  • Respond to inquiries

  • Improve website functionality

  • Analyze website traffic

  • Maintain security

  • Comply with legal obligations

We do not sell personal information.

3. Protected Health Information (HIPAA Notice)

If you become a patient, your protected health information (PHI) is governed by applicable healthcare privacy laws, including HIPAA.

Our Website Privacy Policy applies to website interactions. Once you establish a patient relationship, your health information is handled according to our separate HIPAA Notice of Privacy Practices provided in-office or upon request.

Submitting information through online forms does not automatically create a dentist–patient relationship.

4. Text Messaging and Email Communications

If you provide your phone number or email address, you consent to receive communications related to:

  • Appointment confirmations

  • Reminders

  • Scheduling updates

  • Office notifications

Text messaging is not guaranteed to be secure. Do not send sensitive medical details via text message.

You may opt out of non-essential communications by replying STOP (if applicable) or contacting our office directly.

Message and data rates may apply.

5. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

  • Improve user experience

  • Analyze site performance

  • Support marketing efforts

You can adjust your browser settings to refuse cookies, though some features of the Website may not function properly.

6. Third-Party Service Providers

We may use third-party vendors for:

  • Website hosting (e.g., Wix)

  • Online scheduling platforms

  • Payment processing

  • Email marketing

  • Text messaging systems

  • Analytics services (e.g., Google Analytics)

  • Advertising platforms (e.g., Meta/Facebook, Google Ads)

These providers may process information on our behalf. We select reputable providers but do not control their independent privacy practices.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect information.

However, no online transmission or storage system can be guaranteed 100% secure. By using this Website, you acknowledge this inherent risk.

8. Data Retention

We retain information for as long as necessary to:

  • Provide services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

Healthcare records are retained according to applicable legal and regulatory requirements.

9. Your Rights

Depending on applicable laws, you may have the right to:

  • Request access to personal information

  • Request correction of inaccurate information

  • Request deletion (subject to legal requirements)

  • Withdraw consent where applicable

To make a request, contact our office directly.

10. Children’s Privacy

This Website is not directed to children under 13. We do not knowingly collect personal information from children through the Website without parental involvement.

Appointment requests for minors must be submitted by a parent or legal guardian.

11. Links to Other Websites

The Website may contain links to third-party sites. We are not responsible for the privacy practices of external websites.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date.

Continued use of the Website after changes indicates acceptance of the updated policy.

13. Contact Us

If you have questions regarding this Privacy Policy, contact:

Southern Laser Dentistry
2089 Woodruff Rd, Greenville, SC 29607
Phone: (864) 288-8388
Text: (864) 531-5465

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